We offer carpet and rug stain removal services across Bournemouth, Poole, Christchurch and surrounding areas.

As a Woolsafe Approved Service Provider we specialise in carefully treating high quality tufted and woven wool fibres and all styles of synthetic fibres including polyester, acrylic, nylon, polypropylene and wool mixes.  We are a Jacaranda Carpets cleaning partner and are able to offer stain removal on Tencel and viscose carpets.

We are normally able to remove many of the common problem stains but some stains will be more difficult especially if diy cleaning has taken place. 

We take care to ensure the stain is treated in the safest way so as to prevent any damage to the carpet, rug or upholstery but with the maximum chance of removal.

If you have spilled a drink or any other fluid on your carpet make sure you don't rub the area or it may cause irreversible damage.  Dry, white paper towels are the best start for liquids as they will absorb surprising amounts of fluid before you would have to do anything else. Gently blot onto the affected area and check if any of the spill is removed. Solids can be scooped up with a spoon before blotting with kitchen towels.  If you feel you have to use cleaning products to attempt to remove the spillage then using a Woolsafe Approved product would be a good choice as it will be effective without causing damage to the fibres.

Colour stains

Care must be taken with stains that contain colours as incorrect treatment can set the dyes into fibres especially natural ones. Products containing active oxygen or bleaching agents can discolour fibres so we would advise against their use on wool or other natural fibres.

Pre treatment

Treating the stains can require different techniques and products. We select the best treatments to use for individual stains and allow time for them to work. multiple treatments may be required to ensure complete removal of all parts of the stain.

Full removal

Stain removal can be a challenge but we are able to use many industry approved solutions to help us remove stains. We would discourage the use of consumer products as this can reduce the chances of us removing some stains.

Oil stains

To remove oil stains techniques using solvent gels would be required. These gels sit on the surface and slowly dissolve the oil content allowing them to be removed more successfully than with normal cleaning solutions which being thinner may soak into the fibres and affect the adhesive and backing.

Gel cleaning

The gels are applied to the stain to cover all areas.  A spatula is then used to spread it around and bring it into contact with all the oil or grease on the pile only.  After fully covering the area the gel will be left on the fibres until it is fully suspended before being extracted.

Drying and pile setting

After cleaning the area we will hopefully have removed the traces of oil and can thouroughly rinse the area with an Eco-friendly product to ensure no residues are left behind. The pile can be reset and driers can be used if the area needs to be dried out before being returned to use.